PRIVACY POLICY
INTRODUCTION
ko-de Limited and Sunnyvale Primary School (we, us, our) comply with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information collected through the use of the Sunnyvale mobile app. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see
www.privacy.org.nz.
CHANGES TO THIS POLICY
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.
This policy was last updated on 9 December 2020.
WHO DO WE COLLECT YOUR PERSONAL INFORMATION FROM
We collect personal information about you from you, when you provide that personal information to us, including via the mobile app, through any contact with us (e.g. telephone call or email or website)
HOW WE USE YOUR PERSONAL INFORMATION
We will use your personal information:
- to provide services to you
- to improve the services that we provide to you
- to respond to communications from you
- to act on communications from you, including the recording of an absence from school
- to understand how the mobile app is being used (on an anonymised basis) so that we may improve the usability and usefulness of the mobile app for you and other users
- to identify usage of the service for means that it was not intended for and if necessary, refine the service to prevent further abuse of the service
- for any other purpose authorised by you or the Act.
DISCLOSING YOUR PERSONAL INFORMATION
We may disclose your personal information to:
- a person who can require us to supply your personal information (e.g. a regulatory authority)
- any other person authorised by the Act or another law (e.g. a law enforcement agency)
- other third parties (for anonymised statistical information) i.e. Google
- any other person authorised by you.
Your personal information is not stored on the mobile app. Your personal information is held securely on a server outside New Zealand.
PROTECTING YOUR PERSONAL INFORMATION
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at legal@ko-de.co. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
INTERNET USE
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If you follow a link in our mobile app to another website, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.
COOKIES AND IDENTIFIERS FOR MOBILE DEVICES
We use identifiers for mobile devices, cookies and similar technologies to monitor your use of the mobile app.
CONTACTING US
If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at legal@ko-de.co.